FareHarbor Booking & Automation Solutions for a Luxury Travel Experience.
From manual, vendor-dependent bookings to a seamless online experience trusted by high-end travelers.
A luxury travel agency in Los Cabos offering curated tours and multi-day expeditions for guests from high-end hotels like Four Seasons and other five-star resorts.
THE PROBLEM
InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.
THE SOLUTION
The booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges.
Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.
A luxury travel agency in Los Cabos offering curated tours and multi-day expeditions for guests from high-end hotels like Four Seasons and other five-star resorts.
THE PROBLEM
InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.
THE SOLUTION
InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.
1
2
3
4
30% Increase in Project Closures from High-Priority Leads
Sales got clear priority levels thanks to scoring, allowing the team to focus on high-value leads and increasing top-executive project closures.
~2x Increase in Open Rates
Outreach became relevant: every email matched the lead’s research focus, resulting in nearly double the open rate after adding the university and research area to the subject line.
5% Increase in Client Response Rate Through A/B Testing
Team gained visibility into what worked through simple dashboards.
~3x Increase in Sales
Workload dropped significantly by removing manual upload + emailing.
InCabo Travel es una empresa boutique de lujo especializada en la organización de aventuras únicas y producciones de eventos en la región de Baja California.
Web Development.
We redesigned InCabo’s website to reflect their luxurious and adventurous brand, creating a visually stunning experience.
Custom-made functionalities.
We developed a robust and functional website with custom-made functionalities, such as online booking, and payment tools.
Blog.
We created a dynamic blog that allows InCabo Travel to share their adventures, enhancing their SEO and attracting more visitors.
FareHarbor Integration.
We implemented a FareHarbor integration to streamline the management and booking of excursions.
Google Ads.
We design managed Google Ads campaigns to attract potential customers, generating increased traffic and conversions.”
Results.
Increased Visibility.
The new blog and Google Ads campaigns have increased the visibility of InCabo Travel, attracting a broader and more diverse audience.
Enhanced Client Experience.
Thanks to the improvements in the website and digital marketing strategies, InCabo Travel has experienced a notable increase in bookings and customer satisfaction.
Increased Bookings.
The FareHarbor’s integration and the redesign of the website has significantly improved the user experience, making bookings and navigation easier.
Head of Products Product & Workflow Design Marketing Automation & UX