InCabo

FareHarbor Booking & Automation Solutions
for a Luxury Travel Experience.

From manual, vendor-dependent bookings to a seamless
online experience trusted by high-end travelers.

A luxury travel agency in Los Cabos offering curated tours and multi-day expeditions for guests from high-end hotels like Four Seasons and other five-star resorts.

THE PROBLEM

InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.

THE SOLUTION

The booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges.

Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.

A luxury travel agency in Los Cabos offering curated tours and multi-day expeditions for guests from high-end hotels like Four Seasons and other five-star resorts.

THE PROBLEM

InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.

THE SOLUTION

InCabo’s booking process was heavily manual—dependent on vendors, emails, and slow back-and-forth coordination with concierges. Multi-day expeditions required long message chains, and guests had no reliable way to book online. The digital experience didn’t reflect the expectations of luxury hotel partners.

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30% Increase in Project Closures from High-Priority Leads

Sales got clear priority levels thanks to scoring, allowing the team to focus on high-value leads and increasing top-executive project closures.

~2x Increase in Open Rates

Outreach became relevant: every email matched the lead’s research focus, resulting in nearly double the open rate after adding the university and research area to the subject line.

5% Increase in Client Response Rate Through A/B Testing

Team gained visibility into what worked through simple dashboards.

~3x Increase in Sales

Workload dropped significantly by removing manual upload + emailing.

Projects

InCabo

Provided Services

What we did.

InCabo Travel es una empresa boutique de lujo especializada en la organización de aventuras únicas y producciones de eventos en la región de Baja California.

We redesigned InCabo’s website to reflect their luxurious and adventurous brand, creating a visually stunning experience.
We developed a robust and functional website with custom-made functionalities, such as online booking, and payment tools.
We created a dynamic blog that allows InCabo Travel to share their adventures, enhancing their SEO and attracting more visitors.
We implemented a FareHarbor integration to streamline the management and booking of excursions.
We design managed Google Ads campaigns to attract potential customers, generating increased traffic and conversions.”

Results.

The new blog and Google Ads campaigns have increased the visibility of InCabo Travel, attracting a broader and more diverse audience.
Thanks to the improvements in the website and digital marketing strategies, InCabo Travel has experienced a notable increase in bookings and customer satisfaction.
The FareHarbor’s integration and the redesign of the website has significantly improved the user experience, making bookings and navigation easier.

Head of Products Product & Workflow Design Marketing Automation & UX

Permítenos
impulsarte. guiarte. asesorarte.  transformarte.  exponenciarte.  destacarte.

Permítenos impulsarte. guiarte. asesorarte.  transformarte.  exponenciarte.  destacarte.

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